Bronx Student Services | Monroe College

Bronx

Monroe College's Bronx campus is an ideal urban campus located in the bustling Fordham section.

New Rochelle

Located in downtown New Rochelle, the Monroe College New Rochelle campus is nestled in a diverse, thriving suburban community in Westchester County.

St. Lucia

Located on the Vide Boutielle Highway, Monroe College’s St. Lucia campus offers a practical education designed to give students a competitive edge in the workplace.

Queens

Monroe's Queens Extension Center is located in the heart of downtown Flushing, a vibrant and ethnically mixed district of Queens.

Bronx Student Services

At Monroe College, the success of our students is our top priority. That is why every Monroe student is encouraged to visit the Office of Student Services, with or without an appointment.
Our counselors will provide you with individualized academic counseling and personal support, with a special emphasis on the resources and skills to reach your academic and career goals. They can help you plan and make changes to your schedule, declare or change your major, and talk you through any challenges you might face, whether academic, social, or personal. Counselors also provide outreach to students who are struggling with their classroom attendance in order to get them back on track. Schedule an appointment to speak to your advisor early. Whether your concern is graduation requirements, program options, required courses and electives, work study, or co-op and internship opportunities. The Office of Student Services is here to help.
The Office of Student Services also conducts a welcome orientation for new students and keeps students and alumni informed about Monroe's extensive academic and professional networking resources, both on and off campus.
Get to Know Monroe

Important Monroe College Sites
MyMonroe is a student portal that you will use to access information about your courses, career advancement, college announcements, and more.
Access Blackboard for class information, to see and submit assignments posted by your professors, and to access documents and other materials.
Familiarize yourself with the campus
The Admissions Office provides tours to prospective and current students, but once you are enrolled you should take some time to explore the campus on your own. You might feel a little lost at first, but it is the best way to learn how to get around. Locate specific classrooms and labs, the library, the care and study areas, computer labs and faculty offices. Learn what is available in the wonderful neighborhoods that surround our campuses. Roaming the campus is also a great way to meet some of your other classmates and Monroe staff.
Visit the Library
You may think that everything worth knowing is available on the Internet these days, but Monroe's library is a vital resource for information that you can use in your studies. The library subscribes to many journals and proprietary databases that are otherwise only available at a significant cost. Our librarians are experts at locating hard-to-find information, so do not hesitate to ask them for assistance when you are researching your assignments.
Connect with our Faculty
Connecting with the faculty on campus is vital to getting the most from your Monroe experience. Our faculty are professionals and experts in their respective fields and are dedicated and committed to helping you succeed. Take full advantage of their knowledge by connecting and communicating with them whenever you need additional guidance. It is always preferred that specific appointments with faculty are scheduled via direct contact or email.
Letters of Recommendation
Many employers and graduate schools require letters of recommendation from your professors, so plan ahead and develop relationships with your instructors early. Start by taking multiple classes with instructors that you like. Be proactive and stand out in class. Ask if you can do an independent study. There are many ways to develop a relationship with an instructor, so find one that works for you.
Using Office Hours Effectively
Some student steer clear of office hours because they are embarrassed to ask questions. Office hours give instructors a chance to have personal interactions with students that are simply not possible in a large lecture. They are also important because they can help you understand the class material more fully, learn to study more effectively, develop relationships with your instructors and discover other opportunities that will help enhance your experience at Monroe.

Technological Help

Login Information
All students who register to attend Monroe are given login information to access their online accounts. New students receive an email in their personal email accounts with their Monroe College username and a temporary password. Your username will be the first initial of your first name, then your full last name, followed by the last four digits of your College ID.
For example, if John Smith's College ID # is 0005555, his username is jsmith5555.
Your temporary password is a randomly generated eight character field that you will be asked to change once you log into MyMonroe. If you do not know or remember your password, do to MyMonroe, click on the "Forgot username or need to reset password" link and follow the instructions.
Software
Monroe College, through an agreement with Microsoft, makes certain software is available to their students, faculty and staff. Most products are available at no cost. These can be downloaded at MyMonroe via Single Sign-On by clicking on the "E-Academy Webstore."
Available software includes Microsoft Office Professional Plus 2013, Microsoft 2011 for MAC, Microsoft Forefront-Antivirus Full version and other products.
After downloading the software, save the product key in case you need it in the future.
Email
Your email is the same as your username, but followed by @monroecollege.edu (John Smith's, for example, would be jsmith5555@monroecollege.edu). Emails are accessed through Google Apps (not the same as Gmail). Either go to monroecollege.edu and click on "Current Students" and then "Google Apps Email" at the top right or go to MyMonroe and find Google Apps under the "Single Sign-On" gadget.
Wi-Fi
Wi-Fi is available in all campus buildings. After choosing Monroe Wireless from the Wi-Fi options on your device, you will be prompted to install the Cisco NAC Agent. This is required, and will provide you with a secure connection to the Internet. It is important that you have all the latest Windows updates (if applicable) and updated antivirus software.
Need help with technology?
Contact us by email at helpdesk@monroecollege.edu or by phone at 646-393-8290.

Make Smart Decisions

Maintain current records
Keep your own files of your college-related paperwork, including transcripts, placement test results, course syllabi, graded assignments (including papers, quizzes, and tests), financial aid information and grade reports. This will help you if you need to quickly reference your records, and creates your own paper trail in case online records are ever compromised.
Review and evaluate your online presence
Now that social media sites have become popular, almost anyone can see what you post online. This includes potential employers, landlords and scholarship committees. Choose your privacy settings wisely and think before you post something online: does this present me in a positive way? Don’t let an online search reveal content that will damage your reputation or limit your opportunities.
Keep Your Safety and Security in Mind
While our campuses are safe, it is important not to leave textbooks, laptops, cell phones, chargers, keys, or anything of value unattended. Take photos of your valuable items and check with your insurance provider about your coverage in the event of theft, loss, or damage.
If you do lose something, notify our security office, immediately and check with our lost and found. Hopefully, you’ll find that someone turned the item in, thinking that it was lost or abandoned.
Back up everything
Computers, tablets, and thumb/USB drives can break or get lost, stolen, or corrupted. Remember to regularly backup your important documents on a cloud storage system or an external hard drive, so that you can access them even if something happens to your device.