Bronx

Monroe College's Bronx campus is an ideal urban campus located in the bustling Fordham section.

New Rochelle

Located in downtown New Rochelle, the Monroe College New Rochelle campus is nestled in a diverse, thriving suburban community in Westchester County.

St. Lucia

Located on the Vide Boutielle Highway, Monroe College’s St. Lucia campus offers a practical education designed to give students a competitive edge in the workplace.

  • Public Relations Specialist

    Monroe College seeks a dynamic, energetic, and experienced communications professional to join our team as Public Relations Specialist.

    Working under the direction of the Director of Public Affairs, the Public Relations Specialist will work to generate local and regional media coverage that enhances the College’s reputation and highlights its prominence as a national leader in urban and international education. As part of this effort, the individual will also work closely with the Marketing team to coordinate strategies, campaigns, and themes.
    Our ideal candidate is a self-starter with 3-5 years of public relations experience, including strong media relations work. This person has a proven track record of packaging news and stories into compelling media pitches that get covered and resonate with targeted audiences. He or she knows how to cultivate strong, trusted relationships with reporters, and enjoys being part of a creative, collegial work environment.

    The newly created, full-time position is based on our Bronx campus in the thriving neighborhood around Fordham Road and Jerome Avenue. Salary is commensurate with experience. Professional experience in higher education is a plus.

    Key responsibilities include:
    • Serving as the primary day-to-day liaison between the College and media
    • Working with the Director of Public Affairs to create and execute media relations strategies that positively position the College and its Schools
    • Developing and cultivating positive relationships with reporters and influential bloggers covering relevant news, issues, and themes
    • Understanding the editorial standards and news interests of local and regional news outlets
    • Proactively pitching and securing news stories about the College, its programs, services, and accomplished faculty
    • Responding to all requests for information in a timely, accurate, and professional manner
    • Working with College faculty and staff to research, write, and edit press releases, backgrounders, and media advisories
    • Managing the College’s program to share students’ success stories with hometown media
    • Staying abreast of key higher education news, issues, and trends -- and understanding how they impact the College
    • Reporting on major campus events and activities
    • Helping the Office of the President on external stakeholder initiatives
    • Using various media monitoring tools to develop and maintain accurate media lists
    • Performing miscellaneous job-related duties as assigned
    Qualifications:
    • A Bachelor's degree (preferably in Journalism, Communications, Public Relations, or English)
    • Minimum of three years of relevant public relations experience
    • Excellent written, verbal, and interpersonal communications skills
    • Skill, passion, and energy for public relations work
    • Proven success developing pitches and securing on-message media placements
    • Strong creative, critical-thinking, research, and problem-solving abilities
    • Media-savvy sensibility to evaluate information and assess/frame potential news value
    • Proven ability to work collaboratively, collegially, and effectively with colleagues
    • Exceptional attention to detail and ability to meet established deadlines
    To Apply:

    Please send cover letter, resume, and samples of your writing (preferably a media pitch and a news release) to jruegger@monroecollege.edu. Materials may also be sent to:

    Ms. Jacqueline Ruegger
    Director, Public Affairs 
    MONROE COLLEGE
    2501 Jerome Avenue
    Bronx, NY 10468

    Student Services Advisor

    ROLE OVERVIEW

    The Student Services Academic Advisor in the Freshman Experience Office is responsible for retention of Freshman undergraduate students attending Monroe College at the New Rochelle Campus. This role is responsible for advising and registering students for degree required courses, integrating students academically and socially, contributing to orientation, monitoring student attendance, identifying at-risk students, and assisting students in overcoming obstacles toward degree completion.

    RESPONSIBILITES:

    • Manage student caseload through building advisor/student relationships, identifying academic and/or financial concerns, and providing solutions for course completion
    • Maintain student files and records including documenting student information within the College’s internal database
    • Review academic plans with students to ensure course registration is accurate and maintains a path toward degree completion
    • Serve as a student advocate to assist students in navigating through academic policies and procedures
    • Represent the Student Services Office at bi-weekly Retention Team meetings
    • Organize, analyze, and update reports, spreadsheets, and templates for effective time management, accurate data integrity, efficient student communication, and student retention.
    • Facilitate orientation sessions acclimating students to the College
    • Partner strategically with other departments to facilitate and process time-sensitive student requests and documentation
    • Contribute to the planning and execution of retention initiatives

    SUPERVISORY RESPONSIBILITES:

    The Student Services Academic Advisor will report to the Director of Student Services.

    KNOWLEDGE/SKILLS/EXPERIENCE:

    • Bachelor’s Degree Required
    • Excellent oral and written communication skills as well interpersonal skills
    • The ability to work in a fast-paced work environment with constant telephone, email or in-person contact with students on a daily basis
    • Proficiency in Microsoft Office (Word, Outlook, Excel and PowerPoint)
    • Interprets and analyzes student data in order to proactively contact students and to achieve monthly student interaction goals
    • Displays self-confidence, patience, empathy, and availability while connecting with students; understands and adapts quickly to multi-generational needs and characteristics
    • Creative, out-of-the box thinker who takes the initiative to find solutions
    • Capable of managing disruptions with professionalism
    • Maintains cohesive working relationships, views conflict positively, and operates with honesty and respect in all communication

    Send resumes to hrnr@monroecollege.edu or fax to Human Resource Department 914.632.5457 – No phone calls please.

    Career Services Advisor

    ROLE OVERVIEW:

    The role is responsible for the overall leadership and management of career support and job placement for all students and alumni across the Bronx Campus.   

    RESPONSIBILITIES:

    • Assist students with career education and professional development appropriate to their needs and goals including resume writing and job search strategies.
    • Provide full support to students so that they can reach their career goal including mentoring opportunities, obtain internships, job placement and support for promotional opportunities with current employers.
    • Develop materials and resources for career activities.
    • Design and deliver focused workshops to enhance student professional skills.
    • Guide students through mock interviews while providing constructive feedback.
    • Plan, implement and host career focused events, including panel discussions and seminars with outside guest speakers
    • Provide instruction, orientation and personal counseling sessions for students and alumni for professional development
    • Maintaining a database and preparing reports of student activity
    • Developing relationships with headhunting organizations, media and hiring managers at public and private institutions
    • Developing new as well as maintaining Corporate relationships through weekly call outs: a minimum of 20 per week
    • Assisting students with their interview schedules and closely working with students to ensure that follow up activities take place
    • Conducting outreach meetings to Employers, site visits, cultivating new opportunities to market and introduce Monroe College Career Services and events
    • Providing instruction for students to develop and maintain a professional LinkedIn profile

    KNOWLEDGE/SKILLS/EXPERIENCE:

    • The successful candidate will have excellent computer, interpersonal and communications skills.
    • Attention to detail, follow-through, organization and record keeping skills are essential.
    • Strong written and verbal presentations skills are a must.
    • A master’s degree is preferred and at two - four years of related work experience are required. 
    • This position requires working a minimum of 1 evening per week, or attending events and weekends as the office schedule dictates.

    Director, Academic Technology

    Reports to:  Assistant Vice President of Academic Affairs

    Summary:  The Director is a senior academic/administrative manager and primary advocate for the Academic Technology department. The Director is accountable for the implementation of the management of the department.  The Director must create a positive work environment within the department and engender the confidence and cooperation of faculty, staff, and students.

    Core responsibilities:  The Director is responsible for supporting online and onsite faculty in Blackboard (Learning Management System), as well as attending to the following key priorities:

    Priority 1:  Overall quality of student and faculty experience

    • Ensure quality of student learning and faculty instruction
    • Guarantee coaching and mentoring of faculty, staff and students

    Priority 2:  Health of the department as measured by

    • Satisfaction surveys
    • Certification outcomes

    Priority 3:  Use of data to monitor progress, to intervene and to improve faculty interaction with Blackboard

    • Provide timely attendance reporting to improve quality and outcomes of the faculty
    • Use early alerts (courses-to-watch) and review grade books, as required to intervene, correct, and improve performance
    • Audit and monitor grade books at the beginning, middle and end of semester

    Priority 4:  Effective and efficient management

    • Provide direct and efficient management of workshops and trainings
    • Deploy all resources wisely

    Other duties

    • Assist and provide backup to the Assistant Vice President for Academic Affairs
    • Provide technical assistance to onsite and online faculty via telephone or face-to-face
    • Facilitate onsite and online faculty trainings
    • Ensure that online weekly attendance is compliant
    • Interview, develop and evaluate administrative staff
    • Monitor and evaluate online faculty attendance
    • Monitor new online faculty (courses-to-watch)
    • Distribute and review grade book requests
    • Schedule and facilitate student Blackboard orientations
    • Coordinate, prepare and organize proctored midterm and final exams
    • Track weekly Discussion Forum and Login reports
    • Update online faculty and student semester calendars
    • Prepares reports, as needed
    • Monitor and update documents for MyMonroe
    • Develop instructional material and reference manuals (guides) for faculty and students
    • Update student guide (semester)
    • Update Start Here Folder Items in Blackboard (semester)
    • Coordinate and monitor Part-Time Payroll
    • Retrieve requested instructor evaluations
    • Attend College functions including Award Dinners and graduation events
    • Contribute to the successful achievement of College goals and objectives and provide support to College-wide academic initiatives as deemed necessary by the Assistant Vice President for Academic Affairs

    Qualifications:  This position requires a master’s degree.  Directors are appointed for their commitment to students, knowledge and expertise of the subject discipline, administrative abilities, professional judgment, leadership qualities, and collegiality.  The Director must be able to effectively and efficiently manage the external relations of their department or program(s) within both the College and the broader community.  To that end, the Director provides academic and educational leadership through the exercise of honesty, integrity, flexibility, sensitivity, and decisiveness.  

    Send resumes to hrnr@monroecollege.edu or fax to Human Resource Department 914.632.5457 – No phone calls please

    Admissions Advisor

    ROLE OVERVIEW

    Monroe College is seeking a dynamic, energetic and creative individual to bring our Admissions Advising to the next level in a period of rapid change.  The Admissions Advisor will report to an Assistant Director of Admissions and be responsible for establishing and executing a multi-faceted recruiting strategy that takes into account potential students, guidance counselors and parents.  Some counselors may have a portfolio that includes institutions or organizations.

     Admissions Advisors are provided extensive training and coaching throughout their career so that they are able to develop both personally and professionally. 

    Candidates should enjoy working in a dynamic and innovative team approach to college recruitment and be goal oriented, organized, and capable of thinking strategically.  Candidates must possess a Bachelor's or Master's degree and have strong communication skills. 

    RESPONSIBILITIES

    • Develop and implement effective outreach strategies and partnerships to support enrollment objectives
    • Design and deliver presentations to groups of prospective students at college fairs, high schools, corporations and other events
    • Liaise with internal and external groups that take part in the admissions process, such as financial aid, marketing, student services and academics
    • Evaluate candidate applications to ensure admissions standards are met
    • Assist applicants through the admission process, collecting documents and reviewing applications and transcripts
    • Provide complete support and follow-up to students and parents via phone, letters and email
    • Partner with Academics, Financial Aid and Student Services within Monroe College to successfully complete registrations

    REQUIRED KNOWLEDGE/SKILLS/EXPERIENCE

    • Bachelor’s degree (Masters preferred)
    • Superb oral and written communication skills with a proven ability communicating with and influencing a wide range of audiences
    • Ability to work effectively both independently and as part of a team
    • Excellent listening skills and the ability to build rapport with diverse groups
    • Excellent organizational skills
    • Strong attention to detail
    • Solid technical skills including Microsoft Office
    • Valid driver’s license

    PREFERRED KNOWLEDGE/SKILLS/EXPERIENCE

    • Knowledge of  Salesforce or other  Customer Relationship Management software (CRM)
    • Prior success working in a goal and metrics driven environment
    • Previous sales, recruitment firm and other metric driven work experience will be considered
    • A graduate of Monroe College is a plus

    Send resumes to hrnr@monroecollege.edu or fax to Human Resource Department 914.632.5457 – No phone calls please.

    Director of Residence Life

    ROLE OVERVIEW

    The Director of Residence Life is the chief housing officer at Monroe College.  The Director is responsible for providing leadership and direction for a growing, student-centered Residence Life program that supports student academic success.  This is a 12-month position with on-campus housing.

    RESPONSIBILITIES

    • Establishes goals and objectives for housing programs and personnel.
    • Selects, trains, and supervises Residence Directors and Residence Assistants.
    • Designs and implements the housing application processes, including interviews and assignments for all housing applicants.
    • Manages all operational and budgetary aspects of the department.
    • Manages and monitors Student Information Database (Datatel College Software System)
    • Manages residence life judicial issues.
    • Works closely with Admissions, Student Services, Food Services, Public Safety, Finance, Academics, Facilities, and Health and Wellness to ensure a holistic approach to residential development.

    REQUIRED KNOWLEDGE/SKILLS/EXPERIENCE

    • Master’s degree in Student Personnel Administration, Student Development, Business Administration or related field.
    • A minimum of six years’ experience in a supervisory residence hall position in a higher education atmosphere.
    • Proficiency in computer skills including MS Word, Excel, databases, electronic communication, web based applications, specifically in the “housing module” in the Datatel College Software System.

    REMUNERATION

    • Competitive salary and benefits
    • On-campus apartment

    Send resumes to hrnr@monroecollege.edu or fax to Human Resource Department 914.632.5457 – No phone calls please.

    Desktop Support Analyst

    RESPONSIBILITIES:

    • Imaging computers and setting up IT equipment for new hires, which includes desktops, laptops, phones, and peripherals.
    • Troubleshoot hardware and software problem with Windows based PC's either on-site at customer's location or remotely from office using Microsoft's SCCM.
    • Supporting and trouble-shooting office network and local printers and scanners.
    • Flexibility to work different shifts including weekends for end user & classroom support and IT projects.
    • Lifting and moving moderately heavy objects, such as computers, peripherals, and other equipment
    • Installing and troubleshooting VPN connectivity issues.
    • Ability to create msi packages and vbscripts.
    • Understanding of registry editor and local group policy settings.
    • Video conference support (laptop/projector setups).
    • Familiarity with using ticketing systems.

    KNOWLEDGE/SKILLS/EXPERIENCE:

    • 1-5 years of experience troubleshooting and resolving desktop issues in a corporate environment (MS Windows 7/10).
    • 2-3 Years strong experience in SCCM
    • Ability to create custom WIM Images, task sequences on SCCM
    • Able to create various reports on SCCM
    • Ability to create task/collections as well as update and perform troubleshooting of distribution point issues for package deployments
    • Experience working and troubleshooting Dell and HP laser printers
    • Ability to replace and upgrade components on desktops, laptops and servers.
    • Familiarity with Windows command-line to perform basic troubleshooting steps
    • MSI packaging and vbscript experience.
    • Experience working with computer imaging tools such as Acronis and Ghost.
    • Familiarity with Active Directory, Group Policies, RDP
    • Excellent communication and customer service skills
    • Ability to demonstrate strong problem solving skills.
    • Work well in a small team environment.

    Education:

    College degree: BS in computer science or information systems.

    Job Type: Full-time